Terms and Conditions
1. Introduction
This Privacy Policy (“Policy”) informs you about how radKTM (hereinafter referred to as “we”, “us”, “our”) collects and processes personal data about you (“Personal Data”, “Data”) when you use and/or visit any digital property (“Digital Property”), including but not limited to our Apps (“App”) or one of our websites (“Website”), purchase products, attend or participate in one of our events, or participate in a promotion.
We are committed to protecting your privacy and your Personal Data. This Policy complies with the Protection of Personal Information Act (POPIA) of South Africa and outlines our practices regarding the collection, use, and safeguarding of your data.
2. Collected Data
2.1 Account Registration
When registering an account with radKTM, you must provide an email address and password to access specific Digital Properties. The mandatory data requested during registration must be provided in full; otherwise, we will refuse registration. We process your Personal Data to take steps at your request prior to entering into a contract and/or for the performance of the corresponding contract.
When you use the Digital Properties with your account, we will store the Personal Data collected according to this Policy. These Personal Data will be processed based on our legitimate interests and/or the legitimate interests of third parties.
2.2 Website Data Collection
When you visit our Websites, we may collect and store the following data in anonymized form:
- Browser type,
- Operating System,
- Country,
- Date,
- Time and duration of access,
- IP address and pages visited on our website including entry and exit pages.
This data may be evaluated anonymously for statistical purposes and is processed based on our legitimate interests.
2.3 User Account Platform Data
We process mandatory data (your first and last name, your email address) for fulfilling our contractual obligations. Not providing your data would prevent us from fulfilling these obligations.
You may provide non-mandatory data (gender, phone number, country, ZIP code, address, language, height, weight, etc.) when requesting additional services. We will use this data to fulfill your requests.
2.4 App Data Collection
We process mandatory data (your email address, first and last name) for fulfilling our contractual obligations related to the App usage. Non-mandatory data may also be collected based on your requests for additional services.
2.5 Location Data
If you consent to location tracking, we will process your GPS position data to provide location-based services. You can deactivate location tracking at any time, but this may limit certain app functionalities.
2.6 Cookies
Cookies are used on our Digital Properties. A cookie is a small data record stored on your device. You can manage cookie preferences in your browser settings. We use first-party cookies to enhance user experience and may use third-party cookies for analytics and marketing purposes based on your consent.
3. Your Rights
As a data subject under POPIA, you have the right to:
- Access your personal data,
- Request correction of inaccurate data,
- Object to the processing of your personal data,
- Request deletion of your personal data.
4. Data Security
We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, loss, or destruction.
5. Changes to This Policy
We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on our Digital Properties. Please review this Policy periodically for updates.
6. Contact Us
If you have any questions or concerns about this Policy or our data practices, please contact us at [insert contact information].